Frequently Asked Questions
Real pearls, real answers — D Royals
Are D Royals pearls real?
Yes. D Royals sources genuine freshwater pearls for our pearl jewelry. Every piece ships with a certificate of authenticity, and metal fittings are hallmarked — so you can be confident in what you are buying.
How much does pearl jewelry cost in Nepal?
Pearl jewelry from D Royals starts at just Nrs 999 for everyday pieces like pearl earrings and rings. Genuine freshwater pearl necklaces start from Nrs 2,499, and bridal sets are available at every price point. Every piece is certified and hallmarked.
Do you deliver across Nepal?
Yes. We deliver door-to-door across Nepal in partnership with insured logistics providers. Your delivery address is verified with you before dispatch, and your package is tracked until it reaches you.
Can I pay cash on delivery (COD)?
Yes. We offer Cash on Delivery across Nepal. You can check your order before paying — you only pay once your jewelry is in hand.
Do your pieces come with a certificate of authenticity?
Every D Royals piece is handmade and comes with a certificate of authenticity. Where applicable, pieces also carry hallmarking. This guarantees the quality and authenticity of your jewelry.
What is hallmarking and why does it matter?
Hallmarking is an official certification of the purity of precious metals. For example, a '925' hallmark on a silver fitting proves it is 92.5% pure silver. D Royals uses hallmarked metal and 925 silver fittings, so you know exactly what you are wearing.
Can I try on jewelry before buying?
Our AI Virtual Try-On lets you visualize any piece on yourself in real time before you order. Just open any product page and tap 'Try with AI' to see how it looks on you.
What if my order arrives damaged?
All deliveries are fully insured. If your order arrives damaged, contact us with your order details and our team will investigate and resolve it promptly.
How do I care for my pearl and fashion jewelry?
Put your pearls on last, after perfume and makeup, and take them off before sleeping, showering, or swimming. Wipe pieces gently with a soft, dry cloth after wear and store them flat in the provided pouch, away from direct heat and sun.
How long does delivery take?
Once your order is confirmed by our team, delivery is typically completed within a few business days depending on your location. You will be contacted before dispatch to confirm delivery details.
How do I place an order?
Browse our collections, open a product page, choose your quantity and enter your name, contact number and delivery address, then submit. Our team will call you to confirm the order and delivery.
Do you make custom or bridal pieces?
We offer a dedicated bridal collection with coordinated pearl sets for weddings and teej. For custom requests, please contact us with your requirement and our team will assist you in designing a piece made for you.